PRIVACY POLICY

Effective Date: January 1, 2025
Vidamuzzic International Academy of the Arts
A Division of Sanjen Enterprises LLC

This Privacy Policy (“Policy”) describes how Vidamuzzic International Academy of the Arts, a division of Sanjen Enterprises LLC (“Company,” “we,” “our,” or “us”), collects, uses, stores, discloses, and protects your personal information when you access or use any of our websites, digital platforms, applications, programs, memberships, or services (collectively, the “Services”). By engaging with the Services, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree, you must discontinue use of the Services immediately.

1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide, including your name, email address, phone number, postal address, payment details, account credentials, student information, and any content you upload or submit within the Services. Additionally, we may collect certain information automatically through cookies, analytics tools, or similar technologies, such as IP addresses, device identifiers, browser types, session data, usage patterns, and interactions with website or portal features.

If a minor participates in any Academy program, information provided on behalf of the minor is collected with the express consent of the parent or legal guardian, who assumes full responsibility for the accuracy and lawful disclosure of such information.

2. HOW WE USE YOUR INFORMATION

We use your information to operate, manage, and deliver the Services, including processing payments, enrolling you in programs, granting access to member portals, delivering educational content, communicating updates or program instructions, providing support, maintaining security, improving our Services, and ensuring compliance with internal policies and legal obligations. We may also use anonymized or aggregated data for analytics, performance tracking, or service enhancements.

3. PAYMENT PROCESSING

All purchases and transactions are processed through secure third-party payment processors, including but not limited to Wix Payments, PayPal, Stripe, Klarna, Afterpay, or other approved vendors. The Company does not store full credit card numbers or financial data on its own servers. By completing a purchase, you authorize these processors to collect, store, and handle your payment information in accordance with their respective privacy policies.

4. SHARING & DISCLOSURE OF INFORMATION

We do not sell your personal data. We may share information only under the following circumstances:
(a) with service providers who assist in operations such as payment processing, hosting, analytics, email delivery, and customer support;
(b) with legal authorities when required by law, subpoena, government request, or to protect safety, rights, or property;
(c) with contractors, instructors, or authorized Academy personnel solely for the purpose of delivering the Services;
(d) in connection with the sale, transfer, merger, or restructuring of the Company, where permitted by law;
(e) with parental or guardian consent for minors enrolled in RapVox Jr or other youth programs.

All third parties are required to maintain confidentiality and use information only as permitted by this Policy.

5. DATA SECURITY

We implement commercially reasonable physical, administrative, and technical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no transmission or storage method is completely secure, and we cannot guarantee absolute protection. Users are responsible for maintaining the confidentiality of their login credentials and for notifying us immediately if they suspect unauthorized account access.

6. DATA RETENTION

We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, to comply with legal obligations, resolve disputes, enforce agreements, and maintain records consistent with business and regulatory requirements.

7. MINORS & PARENTAL CONSENT

We do not knowingly collect personal information from minors without verifiable parental consent. Parents or legal guardians who enroll a minor in any Academy program assume full responsibility for the minor’s participation, account access, and the accuracy of all information submitted on their behalf.

8. USER RIGHTS

Depending on your jurisdiction, you may have certain rights regarding your personal information, including rights to access, correct, update, or delete your data, subject to applicable laws. Requests may be submitted to info@vidamuzzic.com, and we will respond within a reasonable timeframe. Please note that certain information may be retained as required for legal, financial, or operational purposes.

9. TRACKING TECHNOLOGIES & COOKIES

We may use cookies and similar tracking technologies to personalize your experience, monitor engagement, and improve the Services. Users may adjust their browser settings to limit or block cookies; however, certain features of the Services may not function properly if cookies are disabled.

10. THIRD-PARTY LINKS & PARTNERS

Our Services may contain links to external websites, vendors, affiliates, or partner platforms, including print-on-demand providers, wellness partners, and other recommended resources. We are not responsible for the privacy practices, security, or content of external websites. Users are encouraged to review third-party policies before interacting with those services.

11. INTERNATIONAL USERS

Although the Company operates in the United States, Users from outside the U.S. acknowledge that their information may be transferred to, processed, and stored in jurisdictions whose data protection laws may differ from their own. By using the Services, you consent to such transfers.

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update, modify, or revise this Policy at any time. Changes become effective immediately upon posting to the website. Continued use of the Services after changes are posted constitutes acceptance of the revised Policy.

13. CONTACT INFORMATION

For questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data, you may contact us at:

Vidamuzzic International Academy of the Arts
A Division of Sanjen Enterprises LLC
📧 info@vidamuzzic.com
📞 Sanjen Support Line (877-414-7173)